Department of Secretarial Practice

The Department was established in 1973. The department offers twin courses: i.e. SP (Secretarial Practice) and OPM (Office Practice and Management). The course in Secretarial Practice is offered as a major along with History/OPM /Economics, and the Office Practice and Management course is offered along with English Major and Psychology. The courses have been updated from time to time to cater to the changing trends in the corporate world. The recent revision of syllabus in Secretarial Practice and Office Practice and Management was done in 2011. The syllabus has been drafted to meet the following objectives.

 SECRETARIAL PRACTICE:

At the end of a six-semester B.A. Degree Course, a student of Secretarial Practice is expected to acquire a fairly reasonable competence in the following areas:

  1. Secretarial skills for performing job-related tasks.

  2. Ability to handle routine Banking transactions.

  3. Proficiency in English both spoken and written and competence to handle correspondence independently.

  4. Presentations skills using audio-visual aids.

  5. Knowledge in handling Insurance Products and correspondence.

  6. Ability to plan, co-ordinate and conduct meetings.

  7. An understanding of Stock Market and its investment options.

  8. Ability to operate the following Window-based Computer Applications - MS-Word, Excel HTML, PageMaker, DTP, PowerPoint, & Multimedia.

  9. Maturity to understand and accept personal strengths and weaknesses and be willingness to learn continuously and strive for self-improvement by developing positive attitudes.

  10.  Ability to the take initiative and work harmoniously as a contributing member of a team to achieve organizational goals.  

 

OFFICE PRACTICE AND MANAGEMENT

At the end of a six-semester B.A. Degree Course, a student of Office Practice and Management is expected to acquire a fairly reasonable competence in the following areas:

1.      Handling and maintaining of  books of accounts of small, medium, large scale organization and company.

2.      Ability to plan, co-ordinate and execute the functions of a modern office

3.      Knowledge in handling Human Resources efficiently

4.      Knowledge in Costing, Financial Management, and Taxation.

5.      Ability to venture into Entrepreneurship

6.      Knowledge in preparing projects of business concerns

7.      Ability to work harmoniously as a contributing member of a team to achieve organizational goals.

Papers Offered Activities Staff Members

 

 


Profile of the Department
 
Name of the Department
SECRETARIAL PRACTICE
Year of Establishment
1973
Courses / Programmes and subject combinations offered
B.A. - Secretarial Practice:HES/OES.,
OPM: (OEPsy /OEngPsy)
Number of Teaching posts sanctioned and filled
Sanctioned 03; Filled 03
Number of Administrative Staff
Nil
Number of Technical Staff
Nil
Number of Students (Women)
SP
         90
OPM
        155
Ratio of Teacher to students
1:61
Ratio of to Teachers to Research scholars
N.A.
Number of research scholars who have obtained their master’s degree from other institutions
N.A.
Number of teachers in academic bodies of other Autonomous Colleges and Universities
Charles Stany Pais – Member BOS – School of Social Work, Roshni Nilaya, Mangalore
Latest revision of the curriculum (year)
2011
Number of students passed in NET/SLET etc. (last 5 years)
Nil
Success Rate of students
89%
Demand Ratio (No. of seats : No. of applications)
60:30
Awards and recognition received by faculty (last 5 years)
Mr. Charles Stany Pais - NSS Best Programme Officer Award 2006-2007 – State + University
Faculty who have Attended Natl./Intl. Seminars (last 5 years)
Mrs. Nancy Vaz – National – 06
Mrs. Nancy Vaz – International – 02
Mr. Charles Stany Pais-National - 04
Mrs. Shanthi Nazareth - National - 01
 
Number of national/ international seminars organized (Last 5 years)
Nil
 
Number of teachers engaged in consultancy and the revenue generated
01 - Nil
 
Number of Ongoing projects and their total outlay
Nil
 
Research projects completed during last five years & their Outlay
Nil
 
Number of inventions and patents
Nil
 
Number of Ph. D theses guided during the last five years
N.A.
Publications by faculty (last 5 years)
Mrs. Nancy Vaz 

  1. ‘Indian Public sector Banks in  the Widening Horizon: A study vis-à-vis their performance indicators’   October 2009

  2. A Model for CRM implementation in India Public Sector Banks 2010

  3. Efficiency of Indian Banking Industry during 1999 to 2008: A Stochastic Frontier Approach 2010

     
Average citation index and impact factor of publications
04
Number of Books in the Departmental Library, if any
612
Number of Journals/Periodicals in the departmental library
NIL
Number of Computers
Department – 01; Lab - 31
Annual Budget (excluding salary)
NIL

 



Action Plan for the year 2011-2012
§ Academic:
Name of the Programme
Beneficiaries
Scheduled for
Staff in-charge
Inter-collegiate Conference on “Soft Skills & Personality Development
Lecturers and students
February
2012
Mr. Charles Stany Pais
Mrs. Shanthi Nazareth
 
Name of the Resource Person
Title of the Programme
Beneficiaries
Scheduled for
Staff in-charge
Duration
Prof. Rolphie Mascarenhas
“Study Habits and Effectivess”
OPM &  SP
August 2011
Mr. Charles Stany Pais
 2 Hours
Mr. Melwyn D’Souza
“Health Insurance – need & career options”
VI Sem – B.A. – SP & OPM students
December 2011
Ms. Caron Pais
2 Hours
Mr. Joachim Pinto
“DTP- Designing Skills”
VI Sem – SP students
January 2012
Mrs. Shanthi Nazareth
3 Hours
 
§ Co-curricular activities Planned:  
Programme
Beneficiaries
Places of visit
Staff in-charge
Scheduled for
Study Tour
III B.A. – SP &OPM students
MRPL, KMF, Heritage Village, Bykampady Industrial area
Mr. Charles Stany Pais
December 2011
 
 
Programme
Beneficiaries
Nature of work
Staff in-charge
Scheduled for
Hands-on-Training
III B.A. – SP
Secretarial services to the organizations – working experience
Mrs. Shanthi Nazareth
During the academic year 2011-2012
 
§ Honours Programme :
Programme
Beneficiaries
Duration
Staff in-charge
Scheduled for
Front Office Management
Open to all students
 15 Hours
Mr. Charles Stany Pais
ODD Semester during the academic year 2011-2012
 
·         Certificate Course planned:
Programme
Beneficiaries
Duration
Staff in-charge
Scheduled for
Keyboard course in Typewriting
Open to all students
 30 Hours
Mrs. Shanthi Nazareth
ODD Semester during the academic year 2011-2012
 
 
·      Consultancy:
Programme
Nature of activity
Duration
Staff in-charge
Scheduled for
Orientation/Motivation/
Awareness Programme –Watershed Management,
NSS Volunteers
Students, Community members
 Need based
Faculty members – according to the requirement
During the academic year 2011-2012 – as and when requested for
 
·      Research Project
Programme
Methodology
Researcher &
Co-researchers
“A study on the awareness and impact of health insurance on the life of family members of college students” – a case study 
Interview, Survey and secondary data
Mr. Charles Stany Pais
Mrs. Shanthi Nazareth
Ms. Caron Pais
 
·      Publication - Magazine / Newspaper / Journals: Article will be written based on the research activity
o Career guidance Programme
Programme
Name of the Resource Person
Beneficiaries
Staff in-charge
Scheduled for
Career Options for SP & OPM students
Dr. Norbert Lobo,
Associate Professor, St. Aloysius College
III B.A. – SP & OPM students
Mrs. Shanthi Nazareth
During the month of August 2011
 


Activities of the Current year

  • Orientation Programme was held for the students of the department

  • Competitions Conducted: 1. Computer Keyboard      2. Pick & Speak

  • Guest Lectures: 1.  Study Habits and Concentration   2. Compeering Programme    3. Stress Management

Certificate course

  • Keyboard operations

  • Front Office Ambience-Aesthetic edge

 Research and Publications:

Publications to the credit of Dr. Nancy D’Costa

  • An article on the performance of Indian Public Sector banks has been published in the International Conference proceedings of Banknet forum held on 16th January 2007, at Mumbai.

  • Research article entitled ‘An Evaluation of Customer Orientation of Indian Public Sector Banks’ was published in the National Journal of Marketing, April to June issue of 2008.

  • Article entitled ‘Indian Public Sector Banks in the Widening Horizons: A Study vis-à-vis their Performance Indicators’ has been published in the National Journal of Finance August-October 2009 issue. 

  • Research article entitled ‘A Model for CRM implementation in Indian Public Sector Banks’ has been accepted for publication in the International Journal of Business and Innovation Research. (Inderscience Publishers)

  • Research article entitled ‘Efficiency of Indian banks during 1999-2008: A Stochastic Frontier Approach’ has been accepted for publication in the International Journal for Financial Services Management (Inderscience Publishers)

Staff Members: 

1. Dr. (Mrs.) Nancy H. Vaz M.Com., Ph. D., Sr. Gr. Typing & Shorthand
2. Mr. Charles Stany Pais M.Com., Sr. Gr. Typing & Shorthand
3. Mrs. Shanthi M. Nazareth M.Com., Sr. Gr. Typing & Shorthand
4. Ms. Teena D'Souza M.Com.
5 Ms. Sharolin Avil Menezes M. Com.

  

 

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